The LBH Difference

Return Policy

  • Here, you’re family. Reach out within 3 days and you’ll hear from us — fast, kind, and ready to help.

  • Made just for you! Customize names and dates to create a piece that feels personal, meaningful, and truly yours.

  • Fast, careful, and full of love. Each order is packed securely and sent quickly to your door within 4-7 days.

  • Guaranteed joy. If something arrives less than perfect, we’ll replace it — no returns, no worries.

1 4
Return Policy

Baked On Demand

We’re a made-to-order business. That means we don’t carry inventory or mass-produce products. Every item is created specifically for you once your order is placed. This ensures your piece is custom-made, fresh, and printed to your specifications.

Baked to Last

Each product is made using high-quality materials and professional printing methods. From durable steel to sustainably sourced wood and fade-resistant inks, your order is built to last and made to meet our exact quality standards.

Baked to Perfection

We stand behind our products and your satisfaction. If your order arrives damaged, defective, or incorrect, we’ll replace or refund it. Contact us within 3 days of delivery with your order details and photos so we can resolve it quickly.

Collapsible content

What if My Item is Damaged?

We understand that things happen—and if your order arrives damaged, defective, or incorrect, we’ll make it right. If your item was misprinted, damaged in transit, or not what you ordered, we’ll gladly replace or refund it.

Please email us at support@lovebakeshere.com within 3 days of delivery and include the following:

  • Order number / reference ID
  • Name and email used for purchase
  • A clear photo of the damaged or incorrect item (for quality control)
  • Whether you’d prefer a replacement or refund

Once we receive your request, our team will review it quickly to ensure your satisfaction. There’s no need to return the damaged product—just reach out, and we’ll take care of it.

What If I Order the Wrong Size?

Since your order is made especially for you, we’re unable to accept returns or exchanges for products ordered in the wrong size, color, or design, or if you’ve simply changed your mind. We want you to love what you receive, so please double-check all personalization details before placing your order.

What If I Entered the Wrong Address?

If you need to update your shipping address, please contact us immediately after placing your order. Once production has started, address changes aren’t guaranteed—but we’ll do our best to assist.

What If My Delivery was Unsuccessful?

In the case of an unsuccessful delivery, we can offer a reprint (with an additional charge) or a partial refund depending on the situation.

How Long Will It Take to Ship?

During off-peak months the majority of orders are processed within 4-7 business days on average and ready for shipping. During peak seasonal months, orders are processed within 9-12 business days one average and ready for shipping.